READ BEFORE SUBSCRIBING TO THIS SERVICE
Get remote/Onsite hardware support for all your computer devices from experienced technicians. Our home/SOHO hardware support includes,
- Hardware diagnostics, installs, configurations, updates etc. at $30 per device per month
- Hardware parts needed to replace defective one(s) are not included in the monthly subscription and are additional cost to customer if there’s a need for replacement. This plan is a good addition to your manufacturers limited warranty
- Hardware support covers laptops and desktops only
- 2 support calls allowed per month for each device under your account during normal business hours. Support calls left on one device are not transferrable to other devices in your account if latter is exhausted
- House calls for hardware issues are recommended for desktop fixes. This can be arranged but there’s an additional $125 per visit included in addition to monthly bill. Travel radius must be within 35 miles from Manchester NH
- We offer customers the ability to ship laptops (customer pays for shipment)
- We also allow customers to drop off the device at our Manchester Office as well
- If service is purchased with 3 months any service call pertaining to laptop fixes will incur the house call charge usually meant for desktops. Service calls after 3 months will be covered by the regular $30/month charge.
- You can cancel anytime.
- We offer hardware recommendations.
- If you need computer data destruction, we offer that as a separate service too. see our shopping page for more information.